Return Policy
SHIPPING
Standard Shipping
Standard Shipping orders are processed once credit card authorization and address verification have been obtained. Orders shipped via standard delivery typically arrive in three (3) to ten (10) business days (Monday through Friday, not including holidays) for the Continental United States. All orders are shipped within 1-2 business days. Cost is $7.95 if the order is under $150. It is free for orders over $150.
You will receive an email with tracking information when your order has been shipped. If you are local to the area, please use LOCAL PICKUP at checkout to pick your order up in store!
RETURN POLICY
We want to make sure that you have a wonderful experience shopping with the Paisley Pearl. If something isn't right with your order, please contact us and we'll do our best to fix it for you.
Our return policy is for store credit only.
In order for your items to be eligible for return, they must meet the following requirements:
- All items MUST BE unworn, unwashed, unaltered and have the original tags still attached
- All items MUST BE received with 14 days from the original purchase date.
- All items MUST BE free of make-up, deodorant, perfume, or other stains.
ALL SALE ITEMS ARE FINAL SALE AND ARE NOT ELIGIBLE FOR RETURNS OR EXCHANGES. NO EXCEPTIONS.
RETURNING AN ORDER
To return an item by mail:
- Enclose a copy of your receipt, highlighting or circling which items you are returning
- Attach the bottom portion of the form that was included with your order to the outside of the box.
- Mail to:
the Paisley Pearl
136 N Academy Street
Kingstree, SC 29556
Also, we suggest that you send items back using USPS, UPS or FedEx along with a tracking number. We are not responsible for items that are lost while in-transit to us
Once we receive your items they will be processed within 1-3 business days at which time you will be issued a store credit for the price of the item and any applicable taxes. Shipping charges are non-refundable.